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Airport Information


Albuquerque International Sunport (ABQ)
General Information
Ticket Counter Location: Located next to United Airlines
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: A Concourse, Gates A2, A3, A4
Airport Information: (505) 244-7700
Airport Website: www.abqsunport.com/
Arrival Information
Rental Cars: ACE Rent a Car / Alamo / Avis / Budget / Dollar / Enterprise / Hertz / National / Payless / Thrifty / SIXT


Altoona-Blair County Airport (AOO)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (814) 793-2027
Airport Website: www.flyaltoona.com
Arrival Information
Rental Cars: Avis / Budget
Ground Transportation: Freedom Excursions (814) 941-3430


Hartsfield-Jackson Atlanta International Airport (ATL)
General Information
Ticket Counter Location: Location TBD
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: TBD
Airport Information: (800) 897-1910
Airport Website: www.atl.com
Arrival Information
Rental Cars: Ace / Alamo / Avis / Budget / Dollar / Enterprise / Fox Rent-a-Car / Hertz / National / Payless / SIXT / Thrifty
Ground Transportation: Located in the Main Terminal


Baltimore/Washington International Thurgood Marshall Airport (BWI)
General Information
Ticket Counter Location: Located by Door 12 (next to Bermuda Air)
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: Terminal C, Gate C2
Airport Information: (410) 859-7683
Airport Website: www.bwiairport.com
Arrival Information
Rental Cars: Alamo / Avis / Budget / Dollar / Enterprise / Hertz / National / NextCar / Sixt / Thrifty


Raleigh County Memorial Airport (BKW)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (304) 255-0476
Airport Website: www.flybeckley.com
Arrival Information
Rental Cars: Avis / Enterprise


Southeast Iowa Regional Airport (BRL)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (319) 754-1414
Airport Website: www.flybrl.com
Arrival Information
Rental Cars: Avis


Cape Girardeau Regional Airport (CGI)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (573) 334-6230
Airport Website: www.cityofcapegirardeau.org/departments/airport
Arrival Information
Rental Cars: Enterprise / Ochs
Taxi Services: CCTA/ Rell's, Broadway Cab (573) 335-5533
Ground Transportation: Bart Shuttle


Cavern City Airport (CNM)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (575) 887-3060
Airport Website: www.cityofcarlsbadnm.com/cavern-city-air-terminal
Arrival Information
Rental Cars: Enterprise


Charlotte Douglas International Airport (CLT)
General Information
Ticket Counter Location: Located next to Delta Air Lines and Spirit Airlines check-in
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: Terminal E Gates E1-3
Airport Information: (704) 359-4013
Airport Website: www.cltairport.com
Arrival Information
Rental Cars: Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National
Ground Transportation: Located in the Main Terminal


Chicago O'Hare International Airport (ORD)
General Information
Ticket Counter Location: Located at Terminal 3 by Check Point 7
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: Terminal 3 Gate G13, G17, & G19A
Airport Information: (800) 832-6352
Airport Website: www.flychicago.com/ohare
Arrival Information
Baggage Claim: Baggage Claim 34
Rental Cars: Alamo / Avis / Budget / Dollar / Enterprise / Fox / Hertz / National / Payless / Routes Car Rental / Sixt / Thrifty
Ground Transportation: Located on Level 1 of Main Terminal Garage


North Central West Virginia Airport (CKB)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (304) 842-3400
Airport Website: www.flyckb.com
Arrival Information
Rental Cars: Enterprise
Ground Transportation: Located in Level 2 lobby of Hourly Parking Deck


Dallas Fort Worth International Airport (DFW)
General Information
Ticket Counter Location: Located at Ticket Counter 91 - 94
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: Main Terminal Gate D5, D12
Airport Information: (972) 973-4968
Airport Website: www.dfwairport.com
Arrival Information
Rental Cars: Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ Sixt/ Thrifty
Ground Transportation: Located in the Main Terminal


DuBois Regional Airport (DUJ)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (814) 328-5311
Airport Website: www.duboisairport.com
Arrival Information
Rental Cars: Punxsutawney Rentals


Denver International Airport (DEN)
General Information
Ticket Counter Location: Level 5, check-in area #21 
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: Gate C69
Airport Information: (720) 730-4359
Airport Website: www.flydenver.com
Arrival Information
Rental Cars: Alamo / Avis / Budget / Dollar / Enterprise / Fox / Hertz / National / Payless / Sixt / Thrifty / York


Douglas-Charles Airport (DOM)
General Information
Ticket Counter Location: Located to the right of Caribbean Airlines
Ticket Counter Hours: Monday-Sunday Opens 3 hours prior to departure
Baggage Check-in Cutoff Time: 1 hour prior to departure
Terminal/Gate: Information coming soon...
Airport Information: (767) 255-9180
Airport Website: https://www.domports.daspa.dm/index.php/airports/douglas-charles-airport/
Arrival Information
Ground Transportation: Taxi

To enter Dominica, you will need an electronic immigration form. To complete, please visit www.edcard.dominica.gov.dm/.


South Arkansas Regional Airport (ELD)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (870) 881-4192
Airport Website: www.flysouthark.com
Arrival Information
Rental Cars: U-Save Car & Truck Rental


Fort Lauderdale-Hollywood International Airport (FLL)
General Information
Ticket Counter Location: Terminal 1
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: Terminal 1
Airport Information: (866) 435-9355
Airport Website: www.broward.org/airport/Pages/default.aspx
Arrival Information
Rental Cars: Ace / Alamo / Avis / Budget / Dollar / Enterprise / Fox / Hertz / National / Payless / Sixt / Thrifty


Waynesville - St. Robert Regional Airport (TBN)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (800) 864-8331
Airport Website: www.flyflw.com
Arrival Information
Ground Transportation: Post Cab Co. (573) 336-0111 / Checker Cab Co. (573) 336-2220


Kirksville Regional Airport (IRK)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (660) 665-5020
Airport Website: www.kirksvillecity.com/airport
Arrival Information
Rental Cars: Enterprise
Ground Transportation: Greyhound Bus / Wize Guyz Taxi / D & D Cab / Grand Luxury Limousine / Good Guys Shuttle, LLC


Harry Reid International Airport (LAS)
General Information
Ticket Counter Location: Terminal 3
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: Terminal 3, Gate D59
Airport Information: (702) 261-5211
Airport Website: www.harryreidairport.com
Arrival Information
Rental Cars: Alamo / Avis / Budget / Dollar / Enterprise / Hertz / National / Payless / SIXT / Thrifty


Los Angeles International Airport (LAX)
General Information
Ticket Counter Location: Terminal 4 West
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 60 minutes prior to departure
Terminal/Gate: TBD
Baggage Claim: Terminal 4 - Carousel 3
Airport Information: (855) 463-5252
Airport Website: www.flylax.com

Connecting Information: 
Passengers connecting from Delta, JetBlue, or American Airlines can transfer to their Contour flight via the walkway or shuttle bus.
Passengers connecting from Alaska or United Airlines will need to use the shuttle bus due to ongoing construction at Terminal 5.

Arrival Information
Ground Transportation: Alamo / Avis / Budget / Dollar / Enterprise / Europcar / Fox / Hertz / National / Sixt / Thrifty / Zipcar / Payless


Middle Georgia Regional Airport (MCN)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (478) 788-3760
Airport Website: www.iflymacon.com
Arrival Information
Rental Cars – Budget/ Avis
Ground Transportation: Located in the Main Terminal


Manistee Blacker Airport (MBL)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (231) 723-4351
Airport Website: www.flymanistee.com
Arrival Information
Rental Cars: Victorian Car Port
Shuttles: Lakeshore Shuttle and Tours / Dan's Airport Transportation / Elite Transport / Ground Traverse Limousine


Merced Yosemite Regional Airport (MCE)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (209) 724-8105
Airport Website: www.flymercedairport.com
Arrival Information
Ground Transportation: Hertz / Enterprise


Northwest Alabama Regional Airport (MSL)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (256) 381-2869
Airport Website: www.flytheshoals.com
Arrival Information
Rental Cars – Budget/ Hertz
Taxi/Limo Services: Dixie Cab/ Yellow Cab/ Quad-Cities


Myrtle Beach International Airport (MYR)
General Information
Ticket Counter Location: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Terminal/Gate: Main Terminal
Airport Information: (843) 448-1589
Airport Website: www.flymyrtlebeach.com
Arrival Information
Rental Cars: Alamo / Avis / Budget / Dollar / Enterprise / Hertz / National / Thrifty


Nashville International Airport (BNA)
General Information
Ticket Counter Location: Located in South Terminal, next to American Airlines check-in
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal: South Terminal/Concourse C (Satellite Concourse)
Gate: C10, C11
Airport Information: (615) 275-2099
Airport Website: www.flynashville.com
Arrival Information
North Terminal Baggage Claim - Level 2 (Check monitors for carousel information) 
Rental Cars – Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ Thrifty
Ground Transportation: Located in the Main Terminal on Level 1


Orlando Sanford International Airport (SFB)
General Information
Ticket Counter Location: TBD
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: TBD
Airport Information: (407) 585-4000
Airport Website: www.flysfb.com
Arrival Information
Rental Cars – Alamo / Avis / Budget / Dollar / Enterprise / Hertz / National


Page Municipal Airport (PGA)
General Information
Termina/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (928) 645-4240
Airport Website: www.cityofpage.org
Arrival Information
Rental Cars – Avis
Ground Transportation: Located in the Main Terminal


Mid-Ohio Valley Regional Airport (PKB)
General Information
Terminal/Gate: Main Terminal, Gate 1
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (304) 464-5113
Airport Website: www.flymovra.com
Arrival Information
Rental Cars – Hertz
Ground Transportation: Located in the Main Terminal


Pensacola International Airport (PNS)
General Information
Ticket Counter Location: Located to the right of Spirit Airlines
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Terminal/Gate: Gate 9
Airport Information: (850) 436-5000
Airport Website: www.flypensacola.com
Arrival Information
Rental Cars – Alamo / Avis / Budget / Enterprise / American Rent-a-Car / Hertz / National / Thrifty


Phoenix Sky Harbor International Airport (PHX)
General Information
Ticket Counter Location: Located in Terminal 4 Level 2, next to Condor and WestJet check-in
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: Terminal 4 Gates B15 A,  B15 B, B15 C
Airport Information: (602) 273-3300
Airport Website: www.skyharbor.com
Arrival Information
Rental Cars – Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ E-Z Rent-A-Car/ Fox/ Hertz/ National/ Payless/ Silvercar/ Sixt/ Thrifty


Plattsburgh International Airport (PBG)
General Information
Terminal/Gate: Main Terminal, Gate 4
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (518) 563-1000
Airport Website: www.flyplattsburgh.com
Arrival Information
Rental Cars – Budget/ Enterprise/ Avis 


Piarco International Airport (POS)
General Information
Ticket Counter Location: TBD
Ticket Counter Hours: Monday-Sunday Opens 3 hours prior to departure
Baggage Check-in Cutoff Time: 1 hour prior to departure
Terminal/Gate: TBD
Airport Information: (868) 669-2288
Airport Website: www.tntairports.com
Arrival Information
Ground Transportation: Enterprise / Save-A-Lot / Sixt / Singh’s Auto Rental / XTRA Rentals

To enter Port of Spain, Trinidad and Tobago, you will need an electronic immigration form. To complete, please visit https://travel.gov.tt/en.
Passengers will have access to the portal 72 hours before arrival or departure.


Quincy Regional Airport (UIN)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (217) 885-3285
Airport Website: www.quincyil.gov/Community/Quincy-Transportation/Quincy-Regional-Airport
Arrival Information
Rental Cars – Enterprise


Sierra Blanca Regional Airport (RUI)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (575) 336-8111
Airport Website: https://www.ruidoso-nm.gov/airport
Arrival Information
Rental Cars: TBD


Luis Muñoz Marín International Airport (SJU)
General Information
Ticket Counter Location: Terminal A, to the left of JetBlue
Ticket Counter Hours: Tuesday, Thursday, Friday, & Sunday - Opens 3 hours prior to departure
Baggage Check-in Cutoff Time: 1 hour prior to departure
Terminal/Gate: Concourse D
Airport Information: (787) 253-2329
Airport Website: https://aeropuertosju.com/
Arrival Information
Rental Cars: GO Rent A Car / Avis / Budget / Enterprise / Alamo / National
Ground Transportation: Taxi / Buses / Uber / Black Car


Show Low Regional Airport (SOW)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (928) 532-4190
Airport Website: www.visitshowlow.com/airport
Arrival Information
Rental Cars – Toyota Rent A Car / Enterprise


Princess Juliana International Airport (SXM)
General Information
Ticket Counter Location: Please check Departure Boards for ticket counter number
Ticket Counter Hours: Tuesday, Fridays, and Sundays - Opens 3 hours prior to departure
Baggage Check-in Cutoff Time: 1 hour prior to departure
Terminal/Gate: Please check Departure Boards for Gate information
Airport Information: (721) 546-7507
Airport Website: www.sxmairport.com
Arrival Information
Rental Cars – U-Save / Best Deal / Empress / Paradise Island / Hertz / Alamo / Avis / Safari / Sidruo United / Dollar/Thrifty / Eurocar Sint Maarten / Budget

To enter St. Maarten, you will need to complete an electronic immigration form. To complete, please visit https://www.entry.sx/.


Cyril E. King Airport (STT)
General Information
Ticket Counter Location: Main ticketing lobby, next to "Fly the Whale"
Ticket Counter Hours: Monday, Wednesday, & Saturday - Opens 3 hours prior to departure
Baggage Check-in Cutoff Time: 1 hour prior to departure
Ticket counter does not accept cash.
Terminal/Gate: 9
Airport Information: (340) 774-5100
Airport Website: https://www.viport.com/cekastt
Arrival Information
Ground Transportation: VI Taxi Cab / Virigin Islands Taxi Association


Taos Regional Airport (TSM)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Mondays, Thursdays, and Sundays - Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (575) 737-9790 Ext. 1. & (575) 758-4995
Airport Website: www.taosnm.gov/149/Airport/
Arrival Information
Rental Cars – Wheeler Peak Rent A Car


Tupelo Regional Airport (TUP)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (662) 841-6570
Airport Website: www.flytupelo.com
Arrival Information
Rental Cars – Budget/ Hertz


Vernal Regional Airport (VEL)
General Information
Terminal/Gate: Main Terminal
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Airport Information: (435) 789-3400
Airport Website: www.flyvernal.com
Arrival Information
Rental Cars: AllSave
Ground Transportation: BTA Buses


Dulles International Airport (IAD)
General Information
Ticket Counter Location: Located next to Air France
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 45 minutes prior to departure
Terminal/Gate: B Concourse, Gate B70 (gates subject to change)
Airport Information: (703) 572-7350
Airport Website: www.flydulles.com
Arrival Information
Rental Cars: Alamo / Avis / Budget / Dollar / Enterprise / Hertz / National / Sixt / Thrifty


Williamsport Regional Airport (IPT)
General Information
Ticket Counter Location: Main
Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure
Baggage Check-in Cutoff Time: 30 minutes prior to departure
Terminal/Gate: Main
Airport Information: (570) 368-2444
Airport Website: www.flyipt.com
Arrival Information
Rental cars: Alamo / Enterprise / Hertz / National

TSA Pre✓®

TSA is significantly reducing PreCheck access for non-enrolled travelers. To continue using expedited screening, we recommend enrolling in a DHS Trusted Traveler program.
TSA PreCheck lets eligible, low-risk travelers enjoy expedited security screening. The program is available at participating U.S. airport locations and for most international itineraries.

Ease through checkpoints without removing:

  • Shoes
  • Liquids and gels from your carry-on
  • Laptop from your bag
  • Light outerwear/jacket
  • Belts

Who is eligible for TSA Pre✓® screening?

  • Members of Global Entry or the TSA Pre✓® Application Program*
  • Members of NEXUS who are U.S. or Canadian citizens or U.S. lawful permanent residents*
  • Members of SENTRI who are U.S. citizens or U.S. lawful permanent residents*
  • U.S. Department of Defense active duty and civilian employees*
  • Children 12 and younger traveling with a parent or guardian who has the TSA Pre✓ indicator on their boarding pass.
  • *A valid Known Traveler Number must be added to the airline reservation in order for the TSA Pre✓ indicator to appear on a boarding pass.

Security

Prohibited Items

Planning ahead and packing properly will make your experience at the airport much quicker and easier. Review the lists below to know what you can pack in carry-on and checked baggage before arriving at the airport. Please note, even if an item is generally permitted, it may be subject to additional screening or not allowed through the checkpoint if it triggers an alarm during the screening process, appears to have been tampered with, or poses other security concerns.
For everyone's safety on board, some common items are restricted by the TSA and FAA. Be sure you know what you can carry on and what you can check in your bags before you go to the airport. Please view our complete list of prohibited and Restricted items.

Prohibited and Restricted Items

Contour does not transport hazardous materials.

Explanation of Liquids

A quart-sized bag of liquids, aerosols, gels, creams and pastes are allowed through the checkpoint; however, these are limited to 3.4 ounces (100 ml) or less per item. This is also known as the 3-1-1 liquids rule. Containers that are larger than 3.4 ounces (100ml) regardless of amount inside must be in checked baggage. Any liquid, aerosol, gel, cream or paste that alarms during screening will require additional screening.

Certain items may be exempt from this rule.

TSA Exemption List

Check-In


Contour ticket counters open two (2) hours prior to the scheduled departure time. We recommend arriving at the airport at minimum of 60 minutes prior to departure to enjoy a smooth travel experience. Passengers and baggage are accepted for check in at the Contour ticket counter until 30 minutes before to departure.

Please note:

  • For flights departing Baltimore/Washington International Thurgood Marshall Airport (BWI), Charlotte Douglas International Airport (CLT), Chicago O'Hare International Airport (ORD), Dallas Fort Worth International Airport (DFW), Denver International Airport (DEN), Harry Reid International Airport (LAS), and Washington Dulles (IAD), passengers and baggage will no longer be accepted for check-in past 45 minutes prior to departure. 
  • For flights departing Douglas-Charles Airport (DOM), Los Angeles International Airport (LAX), Luis Munoz Marin International Airport (SJU), Princess Juliana International Airport (SXM), and Cyril E. King Airport (STT), passengers and baggage will no longer be accepted for check-in past 60 minutes prior to departure. 

All passengers are required to be present at the gate at least 15 minutes prior to departure or be subject to cancellation of their reservation. Boarding doors close 10 minutes prior to departure time.

We want your travels to be as stress free as possible, so we recommend leaving some extra time to complete the check-in process if you are travelling with a pet or as an unaccompanied minor, as there is additional documentation that must be completed at the ticket counter.

All passengers 18 years of age or older are required to have a valid government-issued photo identification at the time of check-in. A driver license, state non-operator ID, active-duty military ID, or passport are all accepted forms of identification.


Beginning 24 hours and up to 45 minutes before your flight, you can check in from your computer in four steps or less:

  • Select the "Check In" tab on the homepage.
  • Enter your last name and confirmation number to access your itinerary. At this time, you can select passengers and number of bags and make any necessary changes (e.g.: view/change seat assignments and upgrade status or pay for excess baggage, if applicable).
  • You may save or print your boarding passes. If you're not ready to print, you will be able to come back and print (or re-print) your boarding pass(es) at any time.
  • When you get to the airport, drop off your checked baggage at the Contour Airlines ticket counter at least 30 minutes prior to departure.

When you travel internationally, you’re responsible to make sure you have the correct documents to enter and pass through any countries during your trip, and then make your way back home.

To start:

  • Everyone traveling, regardless of age, needs their own set of travel documents.
  • Always use the information exactly as it appears on your passport (to book and fill out any documents).
  • Check with the consulate of every country you’re entering (or passing through) to make sure you meet all travel requirements.
  • Some countries require proof of return or onward travel, a visiting address and sufficient funds for your stay.

Documents and requirements you need to travel

Travel alerts

Travel requirements and documents

Make sure to check entry requirements with the consulate of the countries you plan to visit before you travel. You’re responsible for bringing the correct documents for international travel. If you don’t have the required documentation and identification, you will not be allowed to board the plane and would be responsible for any resulting costs.

Passport

A passport is required for all international travel. If you're traveling anywhere overseas, you need a passport to board an international flight and to enter the country. Passport cards will not be accepted as form of I.D. for international air travel.

Passports must be:

  • Valid for at least 6 months after the date you enter a foreign country.
  • Kept in good condition, free of any damage beyond normal wear and tear, and material alterations. You may be denied boarding if you travel with a passport that appears damaged or altered.
  • U.S. citizens can use any government-issued form of identification to travel between the U.S., Puerto Rico and the U.S. Virgin Islands.

More information on U.S. passports

Visa and Visa Waiver Program

In addition to a passport, some countries require a visa to enter. If you’re traveling to the U.S. for a stay less than 90 days, the Department of Homeland Security requires eligible travelers to use the Electronic System for Travel Authorization (ESTA), as part of the Visa Waiver Program (VWP). You must submit your application no later than 72 hours before departing for the U.S., but we suggest you apply for authorization when you start planning your trip. You will be denied boarding if you arrive at the airport without an approved ESTA.

An approved ESTA travel authorization is:

  • Valid for up to two years or your passport expires, whichever comes first
  • Valid for multiple entries into the U.S.
  • Not a guarantee of admissibility to the U.S., approval only authorizes you to board a carrier for travel to the U.S.
  • To enter the U.S. under the VWP, each passenger must have a machine-readable passport. If you don’t have a machine-readable zone, a valid visa is required.
    Each passenger traveling to the U.S. under the VWP must have a:
  • Valid electronic (e-Passport) with this symbol on the passport cover
  • Valid ESTA
  • If you present a non-electronic passport, a valid U.S. visa will be required or you will be denied boarding and entry into the U.S.

Apply for the Visa Waiver Program

More about the Visa Waiver Program

Health requirements

To travel, vaccinations may be required depending on where you’re traveling to and from.

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U.S. Customs and Border Protection

Learn about regulations and procedures that apply to all travelers that enter or depart the United States.

Travel tips

Advanced Passenger Information (API)

To enhance border security, passenger information will be passed through the Advanced Passenger Information (API) system and sent to U.S. Customs and Border Protection to review passenger information before the flight arrives.

  • All international flights arriving and departing the U.S. are required by law to provide API data.
  • API data for American Airlines/American Eagle flights is also transmitted to Customs and Immigration agencies in other countries where required by law.
  • The information sharing is mandatory as part of the U.S. Aviation and Transportation Security Act.

US-VISIT program

All visitors to the U.S., except nationals of Canada, will have their photograph and fingerprints taken, and will automatically be registered under the US-VISIT program when they pass through Customs and Border Protection.

Learn about U.S. - Visit program

TSA Secure Flight Passenger Data

Secure Flight Passenger Data is basic personal information the TSA requires for you to travel. The information is collected during booking or ticketing.

TSA Secure Flight

International travel with infants and children

To travel internationally, all children, regardless of age, must have a passport and any travel documents required by the countries visited. If you’re traveling internationally with anyone under 18, you may be required show documentary evidence of your relationship and a Letter of Consent or permission for the child's travel from the parent(s) or legal guardian not present.
Traveling with Children

A Pretty Fly Team

Contour is proud to offer interline connectivity to Alaska, American, JetBlue, and United Airlines.

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Book a Charter Flight

Our 30-seat aircraft offer a custom safe, and efficient travel option for your group or event.

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Our Top Destinations

Explore our route map and learn more about all of the places you can fly with Contour.

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